Shop policies

We take payment by bank transfer or cash on delivery. There is no card gateway on this shop.

After you place an order you receive the bank details and a reference code. The owner confirms each transfer by hand, usually within one working day, and your order then moves to Preparing.

For cash on delivery, pay the courier when the parcel arrives. Cash is collected in the currency of your delivery country.

Orders are held for seven days while payment is pending. If nothing arrives, the order is cancelled and the items return to the sellers.

Every parcel leaves its seller with a packing video, and we ask you to film a short unboxing video when it arrives. Those two videos are how problems get settled fairly, without arguments.

If something is damaged, missing or not what was described, open a return within seven days of delivery and attach your unboxing video. Without the video we can still help, but the seller's packing video decides the outcome.

The owner reviews both videos and chooses one of three outcomes: a full refund by bank transfer, a replacement from the same seller, or a rejection with a written reason.

Refunds are sent within five working days of the decision. Return shipping is paid by the seller when the fault is theirs.

A seller here is a friend of the shop, verified on camera before anything is listed.

1. Proof before profit. Send a video of yourself holding the goods you intend to sell. No stock footage, no borrowed photos. 2. Honest listings. Describe the item truly, including flaws. Photograph the actual item you will ship. 3. One item, one video. Every listing carries a short video of the real thing. 4. Pack on camera. Each parcel is packed in front of the camera before it is sealed. 5. Ship in the time you promise, to both Mongolia and the USA, at the cost you set per destination. 6. Answer within two days when a customer has a problem, and accept the owner's decision in a dispute.

Breaking these terms removes a seller from the shop and hides their listings.