Help
Help
How ordering works, where your parcel is, what happens on a return, and how to reach us.
How to order
Pick what you want, add it to the cart and check out with bank transfer or cash on delivery. The owner confirms your payment by hand, then each seller packs their part on video.
See how it worksShipping
Each seller ships their own part. The delivery estimate on every item counts packing days and the route from the seller's market to yours, and your order page shows the status as it moves.
Returns
If something arrives wrong, open a dispute from the order page and add your unboxing video. The owner decides against both videos.
PoliciesContact
Write to the shop team. We answer from the dashboard, usually within a day.